One Hour Martinizing at 1275 Solano Avenue, Albany, California.

What a horrible experience. This place deserves negative stars. to dryclean a shirt cost $5.15! a 2pc suit costs $10.75 witch is reasonable. This place doesn't even deserve 1 star. I brought in 2 suits, 1 shirt, a sport coat and a pants. the suits came out great, however my Polo dress pants are now ruined with extra stains on them. I almost never wear these pants, I just had them drycleaned at more normal place, (they take up to a week and so were not suitable for this trip), put them on once and wanted them drycleaned and pressed for my business trip in 2 days. all the items came back perfectly clean and pressed EXCEPT these Polo pants. They look like they got damed in the machine, as there are patches of on pressed fabric. Plus there are large 4 inch slightly bleahed looking stains!! I had pointed out some rips on the suite that I wanted them to be careful of. I asked for them to tape over that area on my suits to not cause further damage. The Polo pants really just needed to be pressed with a nice crisp seam. the lady tried to take my receipt and hand me a new receipt stating that the pants were discolored. i told her no they were not, reminding her we went over the garment before she took them. she claimed to have discovered the discolor after I left. i asked her why she did not call me immediately to inform me of this new fact. She then got mad at me and insisted that the stains and discoloration was already there. I asked to speak with the manager and was told to call early in the morning. I was also told that since this was my first visit i would receive a coupon. that was a lie too. My only hope is Mr. Lee can fix this problem or buy me a new pair of pants. The only good that has come of this is now I can tell everyone what happened to me so they can make an informed decision. I plan on writing a follow up once i speak with the owner Mr LEE. Please don't make the mistake I made, do yourself a favor and check around. just because a business has been there for years does not make it a good place. If this matter goes unresolved I will do everything to make sure everyone knows the truth.